HJL-QLAB 顾客满意度调查表HJL-QLAB customer satisfaction survey

部门/ Department
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姓名/ Name
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一、您在本实验室委托过的测试/测量项目或服务(可多选):

         Test / Measurement you applied for in HJL-QLAB (multiple option):


环境试验 Environment Test
CMM测量 CMM Measure
光学测量 Optical Measure
材料试验 Material Test
校准服务 Calibration
请给对应项目打分,1颗★代表"不满意",2颗★代表"一般",3颗★代表"良好",4颗★代表"较满意",5颗★代表"非常满意"。如不适用请跳过该打分项.  Please mark score under the attitude regarding the content below1★ score means "unsatisfied", 2 ★score means not so good, 3★ score means “fairly good", 3★ score means good, 5 ★score means "very good". Skip the item if not applicable.
3.1 光学测量结果准确和规范/Optical measurement result was correct and conform to the test standard and/or requirement ★ ★ ★ ★ ★
3.2 尺寸测量结果准确和规范/ CMM measurement result was correct and conform to the test standard and/or requirement ★ ★ ★ ★ ★
3.3 环境试验结果准确和规范/Environment test result was correct and conform to the test standard and/or requirement ★ ★ ★ ★ ★
3.4 材料测试结果准确和规范/Material test result was correct and conform to the test standard and/or requirement ★ ★ ★ ★ ★
3.5 校准结果准确和规范/Calibration result was correct and conform to the test standard and/or requirement ★ ★ ★ ★ ★
2.6 委托方按实验室要求处理样件后(如需要,需与实验室约定),实验室测试报告能够准时发放/Test / measurement reports was delivered on time after samples were taken back, or dispose sample(if needed) as requested by lab. ★ ★ ★ ★ ★
3.7 约定事项有变化时实验室能及时通知委托人或委托人能随时联系上实验室相关人员/lab inform customer with variation / deviation, or customer can contact with responsible person in time ★ ★ ★ ★ ★
3.8 与实验室沟通顺畅/communication with lab is smoothly ★ ★ ★ ★ ★
对实验室的建议 :Suggestions to lab
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